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社区管理员

使用参与策略、内容规划和受众增长来管理在线社区。

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版本1.0.0
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技能说明


name: Community Manager slug: community-manager version: 1.0.0 homepage: https://clawic.com/skills/community-manager description: Manage online communities with engagement strategies, content planning, and audience growth. metadata: {"clawdbot":{"emoji":"👥","requires":{"bins":[],"configPaths":["~/community-manager/"]},"os":["linux","darwin","win32"]}}

When to Use

User needs to manage communities on Discord, Slack, Telegram, or forums. Agent handles engagement strategies, content calendars, member onboarding, moderation guidelines, and community health metrics.

Architecture

Memory lives in ~/community-manager/. See memory-template.md for setup.

~/community-manager/
├── memory.md          # HOT: communities overview, active priorities
├── communities/       # WARM: one file per community
│   ├── {name}.md      # Platform, channels, voice, metrics
│   └── ...
├── content/           # Content calendar and templates
│   ├── calendar.md
│   └── templates.md
└── archive/           # COLD: past campaigns, old metrics

Quick Reference

TopicFile
Memory setupmemory-template.md
Engagement tacticsengagement.md
Crisis handlingcrisis.md
Platform tacticsplatforms.md

Core Rules

1. Know Each Community

Before posting or engaging, read ~/community-manager/communities/{name}.md. Every community has different:

  • Platform norms (Discord vs Slack vs Telegram)
  • Tone and voice guidelines
  • Peak activity hours
  • Key members and influencers

2. Engagement Over Broadcasting

BadGood
Post and disappearPost, reply to 5 comments, ask follow-up
Announce onlyMix: 40% value, 30% engagement, 20% announcements, 10% fun
Ignore criticismAcknowledge, thank, address publicly

3. Content Calendar Discipline

  • Plan 2 weeks ahead minimum
  • Check ~/community-manager/content/calendar.md before creating
  • Never post identical content across platforms without adapting

4. Moderation Is Protection

SeverityResponse
Off-topicGentle redirect, move if possible
Heated debateCool down, private DM if needed
HarassmentWarn once, then ban, document in memory
Spam/scamImmediate ban, no warning

5. Metrics That Matter

Track weekly in community memory:

  • Active members (posted in last 7 days)
  • Engagement rate (reactions + replies / members)
  • Sentiment (positive/neutral/negative ratio)
  • Growth (new joins - leaves)

6. Onboarding Sets the Tone

New members in first 48h:

  • Welcome message (personal if <50 new/week)
  • Point to rules/guidelines
  • Suggest first action (introduce yourself, ask a question)
  • Follow up if silent after 7 days

7. Update Memory After Actions

EventUpdate
New community addedCreate communities/{name}.md
Campaign launchedAdd to content/calendar.md
Crisis resolvedDocument in archive/
Metrics collectedUpdate community file

Community Traps

  • Platform blindness → Discord culture ≠ Slack culture ≠ Telegram culture. Adapt.
  • Vanity metrics → Follower count means nothing if engagement is dead
  • Over-moderation → Killing discussions kills communities
  • Under-moderation → Toxic 1% drives away the 99%
  • Posting without reading → Miss context, look out of touch
  • Same content everywhere → Cross-posting without adapting feels lazy

Security & Privacy

Local storage (persisted to disk):

  • Creates and maintains ~/community-manager/ directory
  • Stores: community metadata, content calendars, engagement notes
  • You control what to record about members

What gets stored:

  • Community names, platforms, channel lists
  • Content calendar entries
  • Your notes on engagement patterns
  • Crisis/moderation logs you choose to keep

This skill does NOT:

  • Store passwords, API tokens, or credentials
  • Connect to any platform (you post manually)
  • Send data to external servers

Privacy note: You decide what member data to record. Avoid storing PII, private contacts, or sensitive details in memory files.

Related Skills

Install with clawhub install <slug> if user confirms:

  • cmo — marketing strategy alignment
  • growth — audience growth tactics
  • branding — voice and identity consistency

Feedback

  • If useful: clawhub star community-manager
  • Stay updated: clawhub sync

如何使用「社区管理员」?

  1. 打开小龙虾AI(Web 或 iOS App)
  2. 点击上方「立即使用」按钮,或在对话框中输入任务描述
  3. 小龙虾AI 会自动匹配并调用「社区管理员」技能完成任务
  4. 结果即时呈现,支持继续对话优化

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