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zoho-support-claw
Integrates Zoho Desk with OpenClaw to ingest tickets, generate local embeddings, analyze open tickets, and propose draft replies using OpenAI.
安全通过
💬Prompt
技能说明
zoho-support
Skill: zoho-support
Description: Integrates Zoho Desk with OpenClaw to ingest historical tickets, store local embeddings, analyse open tickets and propose draft replies.
Usage:
- Install via clawhub/publish or copy to workspace skills.
- Configure .env with ZOHO_TOKEN and OPENAI_API_KEY
Commands:
- ingest: Run historical ingest (npm run ingest)
- analyse: Analyse open tickets and generate drafts (npm run analyse)
Notes:
- CommonJS project. No TypeScript.
- Keep credentials in .env (don't commit).
如何使用「zoho-support-claw」？
- 打开小龙虾AI（Web 或 iOS App）
- 点击上方「立即使用」按钮，或在对话框中输入任务描述
- 小龙虾AI 会自动匹配并调用「zoho-support-claw」技能完成任务
- 结果即时呈现，支持继续对话优化